Terms of Service

1.1. The Operator operates the website unwatermark.ai, a web-based application for editing photos and videos. These Terms of Use apply to all users of the platform unwatermark.ai (hereinafter: the User).

1.2. By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

1.3. We reserve the right to update and change these Terms from time to time without notice. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to these Terms.

2.1. By giving consent, the User agrees that the Operator may store the User's IP address to verify extensive use of the Platform.

2.2. Your Content

2.2.1. Content. "Content" means any text, information, communication, or material, such as audio files, video files, electronic documents, or images, that you upload, import into, embed for use by, or create using the Services and Software. We reserve the right (but do not have the obligation) to remove Content or restrict access to Content, Services, and Software if any of your Content is found to be in violation of the Terms.

2.2.2. Licenses to Your Content. Solely for the purposes of operating or improving the Services and Software, you grant us a non-exclusive, worldwide, royalty-free sublicensable, license, to use, reproduce, publicly display, distribute, modify, create derivative works based on, publicly perform, and translate the Content.

2.2.3. Ownership. As between you and unwatermark.ai, you (as a Business User or a Personal User, as applicable) retain all rights and ownership of your Content. We do not claim any ownership rights to your Content.

2.2.4. Sharing Your Content.

(A) Sharing. Some Services and Software may provide features that allow you to Share your Content with other users or to make it public. "Share" means to email, post, transmit, stream, upload, or otherwise make available (whether to us or other users) through your use of the Services and Software.

(B) Level of Access. We do not monitor or control what others do with your Content. You are responsible for determining the limitations that are placed on your Content and for applying the appropriate level of access to your Content.

(C) Comments. Any comments that you submit through the Services and Software are not anonymous and may be viewed by other users.

(D) Removing Your Content. If you delete Content (excluding Feedback) from the Services and Software, we will stop making that Content publicly available within a reasonable amount of time.

3.1. The User undertakes to refrain from any actions that endanger the functionality or operation of the software. In particular, the User is prohibited from carrying out any actions that scan or test weak points of the software, bypass security systems or access systems of the software or integrate malware into the software.

3.2. The User guarantees that he has all the necessary rights (such as copyright, ancillary copyright, industrial property rights, trademark rights) for processing the uploaded photos and videos.

3.3. The User agrees not to use the Service for any unlawful purpose or any purpose prohibited under this clause. You may not use the Service in any manner that could damage, disable, overburden, or impair any server, or the network(s) connected to any server, or interfere with any other party's use and enjoyment of the Service.

3.4. You may not attempt to gain unauthorized access to any portion or feature of the Service, or any other systems or networks connected to the Service or to any server, computer, network, or to any of the services offered on or through the Service, by hacking, password "mining" or any other illegitimate means.

3.5. You may not probe, scan or test the vulnerability of the Service or any network connected to the Service, nor breach the security or authentication measures on the Service or any network connected to the Service.

4.1. Any warranty for the results of the software and its availability is excluded. If, nevertheless, a warranty claim should exist, the warranty period is six months.

4.2. The Operator is not liable for the speed of the Software, its Availability, data loss or the correctness of the results. In addition, the liability of the Operator is excluded unless the damage has been caused intentionally or through gross negligence. This does not apply in cases of loss of life or damage to the health of a person.

4.3. The liability of the Operator is in any case limited to EUR 100.00.

4.4. Termination: We reserve the right, without notice and without liability, to suspend and/or terminate this Agreement at any time, whether for cause (for example if you breach this Agreement) or for convenience (for example if we are discontinuing Services).

4.5. Feedback: If you provide us with any feedback or suggestions regarding the Service ("Feedback"), you hereby assign to us all rights in such Feedback and agree that we shall have the right to use and fully exploit such Feedback and related information in any manner we deem appropriate.

5.1. All data protection information is available to the User at our Privacy Policy page.

5.2. We are committed to protecting your privacy and personal information. We collect, use, and share your information as described in our Privacy Policy, which is incorporated into these Terms by reference.

6.1. Legal disputes arising from this Contract are governed exclusively by the laws of the jurisdiction where the Operator is incorporated.

6.2. The exclusive jurisdiction for disputes arising out of or in connection with this contract shall be the competent court in the jurisdiction where the Operator is incorporated.

6.3. Changes and/or additions to this Contract must be made in writing to be valid; written form is also required for departure from this formal requirement.

6.4. Should individual provisions of this Contract be void, unenforceable and/or invalid, this shall not result in the invalidity, unenforceability and/or invalidity of the entire Contract.

6.5. If these Terms of Service are presented by the Operator in a language other than English, the translation was prepared by an independent specialist translator certified to ISO 17100:2015 and proofread by at least one other specialist translator.

7.1 Purchase

All Purchases are subject to acceptance by unwatermark.ai in its discretion. All Customer information provided by or on behalf of Customer must be current, complete and accurate and Customer is responsible for keeping such information updated.

7.2 Fees and Subscription

Customer is responsible for all fees applicable to the Services. Subscription fees are billed in advance on a monthly or annual basis, as selected by the Customer. All fees are non-refundable except as required by law.

7.3 Billing

Payment Method. Unwatermark.ai accepts credit and debit cards for payment processing. Customers are required to keep a valid debit or credit card on file that will not expire during the current annual Term, and hereby authorize Unwatermark.ai to charge all fees when due.

7.4 Pricing

unwatermark.ai reserves the right to update the price for Services at any time after the Initial Term. If we intend to initiate a price change, we will notify Customers on our website or by email, quote or invoice.

7.5 Late payments

unwatermark.ai reserves the right, in its discretion, to (i) suspend or terminate the Services or any portion thereof for non-payment of undisputed Fees, and (ii) impose a charge to restore archived data from delinquent accounts.

7.6 Refund

As a SaaS provider, products and services offered are non-tangible and delivered immediately after purchase. By placing an order, you acknowledge and agree to our refund policy below.

a. Acceptance of Refund Policy

It is strongly recommended that you understand the functionality and features of our product before placing an order. By ordering our products, you confirm that you have read this policy and fully accept its terms.

b. Refunds Accepted Only in Rare Cases

We accept refund requests only for the following reasons:

• Verified errors caused by our system bugs that prevent successful use after reasonable troubleshooting; or
• A request made within 24 hours of the first payment (initial purchase only, excluding renewals, plan upgrades, or repurchases).

c. Notes

• 1) "First payment" means the initial payment on a specific account; it does not include renewal, plan upgrade, or repurchase.
• 2) Please provide thorough, supported reasons (and evidence where applicable) when requesting a refund.
• 3) We do not guarantee refunds for lack of usage, change of mind, or general dissatisfaction where the service functions as described.

d. Subscription Terms

Your subscription begins as soon as your initial payment is processed and renews automatically at the end of each period until you cancel. You authorize us to store your payment method(s) and to charge them according to your selected billing cycle.

e. Cancellation Terms

You may cancel anytime via your account (Profile → My Plan → "cancel the subscription") or by contacting customer support before renewal to avoid the next charge. Your cancellation takes effect at the end of the current paid period. You may continue to use the subscription until then and no refund will be issued for the remaining time.

8.1 Account Deletion

You may also delete Your account by contacting us at our support email. Upon the closure of Your Account and under Your specific instruction for data erasure, we shall take all reasonable efforts to erase all data related to Your Account. We reserve the right to retain any data necessary under the applicable laws.

This API acceptable use policy sets out the terms that apply when you use, make contact with or interact with our API in any way.

9.1. Acceptance of Terms

By using our API you accept these terms. By using our API, you confirm that you accept the terms of this policy and that you agree to comply with them. If you do not agree to these terms, you must not use our API.

9.2. Fair Use

For the benefit of all users of our API it is imperative that users adhere to fair and reasonable use of the API to seek to prevent downtime, loss of or corruption or damage to data and/or other errors or technical issues. Use of the API must be limited to a reasonable number of concurrent calls (API requests), together with an appropriate wait period for completion of those calls before commencing further calls.

9.3. Consequences of misuse

Without prejudice to any other rights we may have, in the event of your failure to adhere to the fair usage set out above, or any other failure to adhere to the terms of this API policy: You shall be responsible for and shall indemnify us against all costs, losses, liabilities, damages, claims and expenses suffered or incurred by us or any member of our group, arising directly or indirectly out of or connected to your breach.

9.4. Prohibited Uses

You may use our API only for lawful purposes. You may not use our API: In any way that breaches any applicable local, national or international law or regulation. In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect. To transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation (spam).

9.5. API provision

We reserve the right (without liability to you or any other person) to modify, amend, alter or otherwise deal in any manner with the API, and we do not guarantee that the API will continue to be available for use. We may discontinue or suspend the provision of the API at any time without notice, and at our discretion, without liability to you or any other person.