Absolutely free! We provide a certain number of free uses daily, which should suffice for most users' regular needs. If you need more tasks, you can consider our paid plans. For customized plans to meet your specific needs, feel free to contact us at [email protected], and we will offer prompt assistance.
Our service charges in units called credits. Credits are the consumption units used for any conversion performed on our platform. Once you've used your daily free quota, credits will be required for additional tasks. Our credit system is straightforward:
For example, removing a watermark from an image requires one credit per image, while removing a watermark from a 30-second video would consume 30 credits.
Yes, you can cancel your subscription at any time. When you cancel, you'll continue to have access to your subscription benefits until the end of your current billing period. No partial refunds are provided for unused time in the billing cycle. To cancel, simply go to your account settings and select "Cancel Subscription." After cancellation, your subscription will not auto-renew for the next period.
Once purchased, refunds are not available except for technical issues with our service. Refunds will not be provided for any non-technical reasons. If you experience technical problems with our service that prevent normal usage, please report the issue to us immediately with detailed information. Upon verification of the technical fault, we may compensate you for affected credits or provide an appropriate refund at our discretion.
Yes, our payment service is secure. We use KodePay to process payments, which is a secure and reliable payment gateway.
If you need assistance, please contact us through the following method:
